All of our staff are trained in first aid and regularly updated. All staff is subject to mandatory drug tests. We also enforce a strict no drinking 12 hours before diving policy.
Because we are diving in an extremely remote location we have extensive emergency plans in place.
We are the ONLY dive operator in Vietnam to have an Automated External Defibrilator (AED) on the boat, a comprehensive first aid kit, Very High Frequency (VHF) Marine Radio, Global Positioning System (GPS) and satellite phone.
We carry in excess of 6000 liters of oxygen on the boat, we are aware that people dive as buddies, so we carry independent oxygen supplies for two divers.
Our air is tested quarterly, to insure you are breathing compressed air that meets or exceeds USA and European standards and we stock 2 years of maintenance and repair parts for all of our equipment.
When drift diving, or in heavy current we bring a chase boat.
We also equip all divers with Surface Marker Buoy (SMB), whistle or air horn and cutting tool.
We have a dedicated staff member assigned to keep watch on all in water activities at all times.
Accidents do happen and we believe in being prepared.
Before entering the water, all divers and snorkelers will be briefed on safety procedures.
In the interest of safety, we ask for your understanding that we do not allow any customers to consume alcoholic beverages prior to entering the water, after your dive or snorkel there is beer for you to purchase.
Due to our remote location all of our divers are required to have insurance.
This is not a requirement for snorkelers, but anybody traveling to a remote destination such as this is well advised to have adequate travel insurance.
There are numerous dive insurance agencies out there, amongst the better known are: Divers Alert Network (DAN), Dive Assure and In Depths.
If you do have a diving accident on Con Dao and you are insured with DAN, Dive Assure or In Depths, in most cases (depending on your coverage) you will still have to raise the funds to pay for the helicopter, hospital and recompression
so check your policy thoroughly prior to coming here!
In addition to your dive insurance you will still need a travel insurance that will cover all non-diving related accidents. Do check if your travel insurance (or even you health care insurance back home) covers emergency evacuation!
In case your dive insurance or travel insurance is not comprehensive enough to cover for accidents in our remote location, we came up with the perfect solution!
(see Our Insurance Plan)
For students or non-certified divers doing a Try Dive, we suggest contactingIMG Global, as they do provide comprehensive travel coverage including non certified divers.
Other options to consider are Divers Alert Network and Dive Assure, please read the policies carefully.
Due to the large numbers of tourists and customers coming to the island without insurance and without knowledge of the risks of being in a remote location, we have worked very hard to provide our own solution.
Together with a well respected
international travel insurer based in the USA (but insuring divers and travelers from all over the world), we have developed an insurance policy that covers all the needs of divers and/or travellers in one policy!
Why is this policy better than DAN, Dive Assure and In Depths? Our policy is not only a dive insurance, but also is a travel medical insurance and covers sickness and accidents!
We have a contract with the helicopter, hospital and recompression facilities that guaranties prepayment.
Effective coverage can be had for USD $0.79 per day plus a
one time administrative fee of $10.
This policy is sold in our shop or online and provides coverage the following day at 00:01 local time.
With our specialized coverage, you are covered for almost anything
This policy is only available to divers certified by PADI, YMCA, SSI, GUE, CMAS, SDI, TDI & PDIC. For travellers: This does not cover diving if you are not certified! It does cover all medical and evacuation expenses!